customer relations

customer relations
customer relations UK US noun COMMERCE, MARKETING
[plural, U] the way that a company or organization deals with its customers, and the relationship it has with them: excellent/good/strong customer relations »

The company has a reputation for excellent customer relations.

build/improve customer relations »

Our sales team keeps in regular contact with clients in order to build good customer relations.


Customer relations is a continuous process whose principal tool is communication.

[U] the department of an organization that gives help to customers and deals with their problems: »

If you have any complaint, please contact Customer Relations.

Financial and business terms. 2012.

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